1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website or use an application. They are widely used to make websites and apps work more efficiently, as well as to provide reporting and functional information to the owners of the site.
2. How CLOUDS Uses Cookies
We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our platform and hold certain information. Specifically, we use them for:
- Session Management: Remembering your login session so you don't have to re-enter your credentials repeatedly.
- Personalization: Saving your preferences, such as your recently searched spaza shops or preferred delivery locations.
- Performance & Analytics: Understanding how users navigate our app to improve design, functionality, and load times.
- Security: Preventing fraudulent activity and protecting user data.
3. Types of Cookies We Use
We use the following types of cookies:
- Strictly Necessary Cookies: Essential for the app to function. Without these, core services like shopping carts and secure billing cannot be provided.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around the app when they are using it.
- Functionality Cookies: Used to recognize you when you return to our platform, allowing us to personalize content and remember your preferences.
4. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our platform, though your access to some functionality and areas may be restricted.
To learn how to manage cookies on popular browsers, please visit the help pages of your respective browser (e.g., Google Chrome, Mozilla Firefox, Apple Safari).
Last Updated: March 2026. For questions regarding our Cookie Policy, contact us at cookies@clouds-app.co.za.